The following terms and conditions of delivery and payment are an integral part of all the Vendor’s delivery agreements. Any differing conditions and subsequent agreements are only binding if these have been confirmed in writing by the Vendor.
2. Offers and prices
The offers are non-binding with regard to the price and delivery possibilities. The delivery is exclusively based on the order confirmation. The prices stated in the order confirmation are agreed. The minimum order total is 50 €. If the order totals less than this sum, we shall be entitled to charge a processing fee of 5 € to cover any extra costs. A surcharge of 5 € will be added to trial orders. All prices are in Euro incl. VAT plus transportation.
3. Place of fulfilment
The place of fulfilment for delivery is the loading point. Otherwise the place of fulfilment and the legal venue is L-9201 Diekirch.
The obligation to deliver shall only come into effect after receipt of the Vendor’s written order confirmation. Any acts of God, such as operational disruptions, strikes, shortage of raw materials etc. shall entitle to partially or fully cancel the delivery contract or to extend the contract until the obstacles have been eliminated. This shall not entitle the Buyer to make claims for damages. We reserve the right to make subsequent or partial deliveries. Additional or reduced quantities within the scope of our minimum order conditions and/or packaging units are permitted. Orders may not be cancelled by the Customer after the goods have been shipped. We usually deliver on a cash-on-delivery basis.
We guarantee the Buyer that our products are in perfect working order. We provide a warranty of 24 months for all our products; this starts on the purchase date. Furthermore, you will also receive an extended warranty period of 6 months from the manufacturer. We reserve the right to repair faulty goods. The warranty shall be void:
a) if the warranty period has expired
b) if the article has been opened without permission or has been mechanically damaged
c) if the battery cable has been ripped off
d) for all paintballs
6. Notification of complaints
We assume no liability for faults which are caused by improper operation or handling, non-performance or faulty performance of maintenance, transportation damage or unusual circumstances. A warranty claim shall also be excluded if repairs or changes have been performed to the product by parties who are not expressly authorised to do so. All other claims shall also be excluded, in particular claims for damages resulting from subsequent damage which has not directly occurred to the actual goods, except in cases of gross negligence or intent by us or our assistants. Complaints by the Buyer can only be considered if they are notified to the Vendor within 8 days after receipt of the goods. The Vendor shall be granted an appropriate time span, however at least 4 weeks, to inspect and if necessary rectify the faults. In case of justified faults, the goods must be returned within 10 days. Packages sent without postage paid shall only be accepted after prior agreement.
If we do not have an obligation to take goods back, we shall only do so on the basis of prior agreement if the goods and the original packaging are in good condition, if the return delivery is sent freight-free and a completed return goods form has been enclosed. Goods which have been marked with advertising cannot be returned. We reserve the right to bill costs totalling 10% of the net value for processing the goods so that they can be resold.
Cancellations can only be accepted if made in writing. Orders for goods which have already left our premises cannot be cancelled. We reserve the right to bill a cancellation charge totalling 15 €. The cancellation charge may be higher if the costs involved are higher.
Claims for damages due to wrong or delayed delivery are always excluded.
The offsetting of counter-claims and the exercising of retaining rights are excluded. In case of delayed payment, interest equating to the usual bank interest rates plus reminder charges will be billed.
11. Reservation of title
We reserve the title to all our deliveries. The reservation of title shall only expire when all claims from the business relationship have been compensated.
Proper packaging shall be provided at cost price and will not be taken back. Samples are viewing samples.
13. Applicable law
The law of the Federal Republic of Belgium shall apply to all legal relationships arsing from the contract.
14. The above-mentioned conditions are an integral part of the contract.
When the Buyer places his order he implies implicit agreement with these conditions and waivers compliance with any other conflicting conditions which may be printed for example on his order form, enclosed with his order or notified in any other way.
15. Exclusion of liability
The author is not responsible for any contents linked or referred to from his pages - unless he has full knowledge of illegal contents and would be able to prevent the visitors of his site fromviewing those pages. If any damage occurs by the use of information presented there, only the author of the respective pages might be liable, not the one who has linked to these pages. Furthermore the author is not liable for any postings or messages published by users of discussion boards, guestbooks or mailinglists provided on his page.